Health and Wellness Support
Health Services for Out-of-Province Students (within Canada)
Student Health Plans
| Service | Description | Who Can Access | Outside Edmonton | Outside Alberta | Outside Canada |
| Undergraduate EmpowerMe (StudentCare Plan) | Free Counselling services | Undergrads who have not opted out of the plan | ✔️ | ✔️ | ✔️ |
| Graduate Student Assistance Program |
Free Counselling services |
Graduate Students | ✔️ |
✔️ |
❌ |
Other Free Or Low-Cost Help
| Service | Description | Who Can Access | Outside Edmonton | Outside Alberta | Outside Canada |
| Sunlife Lumino (free and paid services) | Counselling | All (students, faculty, staff) | ✔️ | ✔️ | ❌(Online Health Guides only) |
| Crisis Services Canada |
Portal for local crisis supports |
All (students, faculty, staff) | ✔️ |
✔️ |
❌ |
| Wellness Together Canada | Portal to general wellness services | All | ✔️ |
✔️ |
Unclear, likely no |
| Kids Help Phone | Online support, crisis | Students | ✔️ |
✔️ |
❌ |
| AHS Virtual Mental Health Peer Support | Online Peer Support | All (students, faculty, staff) |
✔️ |
❌ |
❌ |
| TogetherAll (Alberta Health Service Endorsed) | Free peer-to-peer moderated mental health and social support | Students, Faculty, Staff | ✔️ |
❌ |
❌ |
Health Services Available to Out-of-Canada Students
Student Health Plans
| Service | Description | Who Can Access | Outside Canada |
| Undergraduate EmpowerMe (StudentCare Plan) | Free Counselling services, some limitations may apply (Note: If a phone number is not available for your region, email callcenter@optimaglobalhealth.com to request support) | Undergrads who have not opted out of the plan | ✔️ |
| International SOS | Free 24/7 Counselling (up to five sessions) for all international students - call +1 215.942.8478 worldwide |
Students | ✔️ |
Other Help
| Service | Description | Who Can Access | Outside Canada |
| Local Emergency Number for Countries | A listing of local emergency number for each country | All | ✔️ |
| Suicide.org | Suicide hotline for the USA, multiple languages |
USA | ✔️ |
| Beijing Suicide Research and Prevention Center Hotline | Suicide helplines | Students in China | ✔️ |
| CCS Self-Help handouts | Self-help for many common mental health issues | Anyone | ✔️ |
For more information, please click on the following link